We take pride in the quality of our products and want you to be completely satisfied with your purchase. However, we understand that issues can occasionally arise.

Returns Are Accepted Only for Damaged or Broken Items

If your item arrives damaged or broken, we’re here to help. Please notify us within 7 days of receiving your order to initiate a return. Returns will only be accepted for items that are newly broken or defective upon delivery.

Return Merchandise Authorization (RMA) Required

All returns must be approved in advance. To request a return, please contact us at [your email/contact form] to receive a Return Merchandise Authorization (RMA) number. Returns sent without an RMA number will not be accepted.

Return Instructions:

1. 1. Email us at [email address] with your order number and clear photos of the damaged item.
   2. Once approved, you’ll receive an RMA number along with return instructions.
   3. Ship the item back in its original packaging with the RMA number clearly marked.

Return Shipping Costs

Buyers are responsible for all return shipping costs. We do not provide prepaid return labels. We recommend using a trackable shipping service, as we are not responsible for lost or undelivered return packages.

Refunds

Once your return is received and inspected, we will issue a refund to your original form of payment. Refunds typically take 5 to 7 business days, depending on the payment method and your financial institution’s processing times.